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Utility Billing

 

Utilities Accounts

 

City of Fredericksburg residents in single-family and duplex households received drinking water, sewer, and refuse/recycling collection services from the City.  Refuse and recycling are optional services except in high density areas (townhomes) where refuse is required.  Contact the Utility Billing Office for application to start the utility service you desire. 

 

Setting up New Accounts
Please call the Utility Billing Office at (540) 372-1182, Monday through Friday, 8:15 a.m. to 4:00 p.m. to set up a new utilities account to begin water, sewer, refuse collection and recycling.  There is a $60 deposit required on the standard 5/8” (residential size) water meter.  Deposits may be waived.

 

Closing Existing Accounts
To close your utilities and request a final bill, please submit a written notice requesting the account closure.  You should call (540) 372-1182 at least one business day prior to the day you wish to discontinue services to confirm that your request has been received and appropriately scheduled.  Please have your forwarding address available when you call.

 

Water/Sewer/Refuse/Recycling Rates and Billing Schedule

  • Water is billed on the basis of 100 gallons of consumption and the current water rate per 100 gallons consumed is $.185.
  • Sewer is billed on the basis of 100 gallons of water consumed and the current sewer rate is $.386
  • The current refuse rate is $31.50 bimonthly for regular refuse service and $25.20 bimonthly for high-density refuse service.

 

What You Need to Know About Water Meters

  • Water meters must be free of obstructions such as cars, landscaping, leaves, or other objects at all times.
  • Only City employees are authorized to open meter lids.

 

Refuse and Recycling Collection Days
Refuse is collected two days a week year round, with the exception of certain holidays.  Curb-side recycling is also available to residents and is collected one day a week.  Refuse and recycling collection days are determined based on the neighborhood in which you live.  Contact Utility Billing Office to find out the specific refuse and recycling collection days for your neighborhood.  Refuse collection guidelines.

 

Refuse and Recycling Drop-Off Sites
The City operates a drop-off refuse and recycling center in the Fredericksburg Battlefield Industrial Park.  The location, hours and directions of the recycling are available on this site or your may call the Utility Billing Office. 

 

Bill Payment Methods
Utility services are billed every two month.  Residents are encouraged to make use of online utility and tax payment options.