911 Communications Officers form the vital link between callers in distress and emergency response teams. Through efficient assessment and call handling, 911 Communications Officers reduce response times and help save lives. 911 Communications Officers are responsible for receiving incoming emergency calls, prioritizing calls based on the nature of an emergency, providing instructions on life-saving emergency medical interventions, and dispatching the proper emergency personnel. Find out what it takes to become a 911 Communications Officer in the City of Fredericksburg!
A qualified applicant must be a citizen of the United States, be at least 18 years of age, have one year of work experience involving public contact, have the ability to type 35 words per minute and be a high school graduate or possess a GED certificate. To view a complete list of applicant disqualifiers, click here.
The Fredericksburg Police Department offers a modern police facility, a career development program, a 24/7 on-site fitness facility, an additional off-site free gym membership at Gold’s Gym and tuition reimbursement. Along with a base salary, 911 Communications Officers also receive excellent health and dental benefits, paid life insurance, VRS retirement, paid vacation and holidays and pay incentives for Spanish-speaking abilities.