The Fredericksburg Police Department now has Text 911-to-911, a reliable and safe way to reach emergency services in the City. You should always call 911 if you can and text 911 only if you can’t. Text-to-911 is beneficial to the Deaf, hearing impaired, speech impaired, and people who can’t safely call 911.
Text-to-911 is free, works through short message service (SMS) with cellular carriers, and requires a text or data plan Here is how to use Text-to-911: • Enter 911 without spaces or hyphens • Let the operator know if you are Deaf • Text the reason for your emergency • Text your full address • Use complete words and sentences, not abbreviations • Don’t text 911 in a group chat or send photos, videos, GIFs, or emojis • Answer all of the operator’s questions. The operator will end the chat • Don’t text and drive