Social Services

Mission, Vision, and Values

Mission: Helping people triumph over hardships to promote healthier futures within our community.

Vision: All individuals and families are successful

Embrace empathy - We believe in exercising compassion to others, embracing one another and accepting one another where we are and treating everyone with kindness
Act with Integrity - We believe in living our values every minute of every day. We believe in doing the right thing right the first time for our clients and always honoring our commitments and admitting our mistakes.
Exhibit Respect - We believe in demonstrating trust and honesty and behaving with esteem, appreciation and acceptance of diversity and treating all individuals with fairness, honor and dignity.
Deliver Quality - We believe in providing quality services that we stand behind without compromise. Choosing the best people for our work, employing the best available practices, and always challenging ourselves to improve through innovation, collaboration and teamwork. 


At this time, Virginia’s Supplemental Nutrition Assistance Program (SNAP) releases emergency allotments of benefits to eligible households around the middle of each month. As a reminder, these mid-month, additional funds are a temporary benefit to SNAP clients. The status of future emergency allotments is unknown at this time, but it could end at any time. Please review the Emergency Allotment Flyer for additional information.


Actualmente, el Programa de Asistencia Nutricional Suplementaria (SNAP) de Virginia libera asignaciones de beneficios de emergencia a los hogares elegibles a mediados de cada mes. Como recordatorio, estos fondos adicionales a mitad de mes son un beneficio temporal para los clientes de SNAP. El estado de las futuras asignaciones de emergencia se desconoce en este momento, pero podría finalizar en cualquier momento. Revise el Folleto de asignación de emergencia para obtener información adicional.

Energy & Utility Assistance Programs

Latin X Myths and Facts

Mitos y Hechos del Departamento de Servicios Sociales

You may apply, renew, and make changes for benefit programs online.

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Attention Medicaid / FAMIS / CHIP Health Insurance Subscribers: 

NOTICE: Those with Medicaid/FAMIS/CHIP health insurance need to make sure current mailing address, email and phone numbers are up to date so that important information about coverage is received. Update your contact information today online at, by calling Cover Virginia at 1-855-242-8282, or by calling Fredericksburg Department of Social Services (DSS) at (540) 372-1032. 

FY2022 Annual Report