Social Services

Mission, Vision, and Values

Mission: Helping people triumph over hardships to promote healthier futures within our community.

Vision: All individuals and families are successful

Embrace empathy - We believe in exercising compassion to others, embracing one another and accepting one another where we are and treating everyone with kindness
Act with Integrity - We believe in living our values every minute of every day. We believe in doing the right thing right the first time for our clients and always honoring our commitments and admitting our mistakes.
Exhibit Respect - We believe in demonstrating trust and honesty and behaving with esteem, appreciation and acceptance of diversity and treating all individuals with fairness, honor and dignity.

Deliver Quality - We believe in providing quality services that we stand behind without compromise. Choosing the best people for our work, employing the best available practices, and always challenging ourselves to improve through innovation, collaboration and teamwork. 

Child Abuse Prevention Month

For details and upcoming event information please click the image below:
April is Child Abuse Prevention Month

Upcoming Changes to Benefit Programs

Attention Medicaid / FAMIS / CHIP Health Insurance Subscribers: 

NOTICE: Those with Medicaid/FAMIS/CHIP health insurance need to make sure current mailing address, email and phone numbers are up to date so that important information about coverage is received. Update your contact information today online at, by calling Cover Virginia at 1-855-242-8282, or by calling Fredericksburg Department of Social Services (DSS) at (540) 372-1032. 

You may apply, renew, and make changes for benefit programs online.

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FY2022 Annual Report