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The original item was published from 9/1/2022 8:08:00 AM to 10/30/2022 12:00:05 AM.

News Flash

Fredericksburg News

Posted on: August 23, 2022

[ARCHIVED] New Tax Billing System

new tax billing system newsflash

All personal property and real estate tax systems are back up and are a GO as of August 31 end of day.

The Treasurer’s Office and our online payment portal are 100% activated to process your payments.  Utility Bill payments may now be combined with tax bill payments as one transaction.  It is no longer necessary to pay them separately.  

Thank you for your patience during our transition to new software!

The City is implementing NEW TAX BILLING SOFTWARE beginning August 22, 2022 at 11:59 p.m.  What does this means for you, the taxpayer?

  • Please note the Utility Billing Payment Portal will be temporarily  unavailable from 1-3pm EST on 8/31/2022 as we add Real Estate and Personal Property tax payments to this portal. Thank you for your patience. More updates will be posted as needed.
  • Beginning 11:59 p.m. on August 22, the personal property and real estate tax online payment options will be temporarily unavailable through at least August 29. Any adjustment on this date will be announced here.      
  • Any tax bill with a due date of 8/31/2022 will be given until 9/7/2022 to pay without penalty. 
  • You may still access the online payment portal,, click Online Payments, to pay for parking citations or order VRE Parking Decals through the online system.
  • While the online tax payment portal is down you may pay your tax bills by these methods:
    • Mail checks to:  Treasurer, PO Box 967, Fredericksburg VA 22401, along with your remittance coupon.  No cash payments, please.
    • Online Banking Payments – Continue to set up online banking payments via your bank’s website for a check to be mailed to the Treasurer’s Office.
    • Drop Box located at City Hall to the right of the front door.  No cash payments, please; include remittance coupon. 
    • In person at City Hall, 715 Princess Anne Street
      • Remittance Coupon must be present
      • Cash or check only
      • No credit/debit cards accepted during our system upgrade
  • The Treasurer’s Office will remain open to the public for in-person visits M-F, 8:00 a.m. – 4:00 p.m.
  • Treasurer’s staff will be available by telephone to answer any questions throughout the duration of the upgrade.
    • No tax payments can be accepted by telephone because credit/debit card payment is not available during the system upgrade. 

Please direct any additional questions you may have to Treasurer’s Staff at (540)372-1001, option 5.

We appreciate your patience and understanding as we transition to a modern, updated software system!

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