When I pay my bills with online banking, why does it take so long for payments to reach the Treasurer’s Office?
The City of Fredericksburg does not receive your payment electronically. It is received in the form of a paper check. Per the banking industry, when you authorize the bank to pay your bill your account is debited immediately for the funds, but it may take up to 7 days before the bank mails the check to us. Also, please consider the time it takes for the USPS to deliver the check and allow yourself ample time for it to reach us when setting your payment up. It is not unusual to allow 10 - 14 days from the time you authorize your payment online to the time it is RECEIVED by our office.

Show All Answers

1. Where is the Treasurer’s Office located?
2. Will I receive my tax bills at the proper address if I notify DMV and/or the USPS of an address change?
3. Who do I make checks payable to and where do I mail my payment?
4. When I pay my bills with online banking, why does it take so long for payments to reach the Treasurer’s Office?
5. I mailed my payment in before the due date. Why have I incurred late fees?
6. Why does printing a receipt from my online payment seem so “user unfriendly”?
7. How often does the City bill for annual personal property taxes?
8. For real estate taxes, why does the City function on a Fiscal Year basis instead of a calendar year?
9. Why do I need a PIN to pay my personal property taxes online?
10. How can I reset my PIN for online payments if I forget it?
11. Why am I receiving another personal property tax bill mid-year?