How soon will I know if my application has been approved?
With some exceptions, a decision must be made within:
- 45 days of application for medical assistance
- 30 days of application for food stamps and financial assistance (seven days if the household qualifies for expedited services).

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1. Where is the Fredericksburg Department of Social Services located?
2. What are the hours of operation?
3. Do I contact the Fredericksburg Department of Social Services for issues regarding Child Support?
4. My address is in Fredericksburg. Does that mean I am a city resident?
5. How do I contact my case worker?
6. If I move to Fredericksburg from another Virginia locality, will my benefits transfer?
7. How do I report child abuse or neglect?
8. How do I report adult abuse or neglect?
9. How do I learn more about becoming a foster parent?
10. Is a resource family the same as a foster family?
11. How long does the certification process take?
12. Can I choose the child I want?
13. After I complete the certification process, how long is the wait before I get a placement?
14. Can a single adult be a resource parent?
15. Can we foster and/or adopt if we are living together without being married?
16. Is there financial assistance for resource families?
17. What about the medical needs of the children?
18. How can I find out if I am eligible for benefits?
19. Are there any general requirements?
20. How can I get an application for benefits?
21. Where do I return my application?
22. Will I need to provide any sort of documentation?
23. How soon will I know if my application has been approved?
24. My application was denied because I could not provide all of the requested information. Can I re-apply?
25. Who is eligible for SNAP?
26. When do I get my SNAP benefits?
27. How do I get my SNAP benefits with the Virginia EBT card?
28. What is a PIN?
29. What if I forget my PIN?
30. What if I lose or damage my EBT card?
31. What if I don't want to use all of my benefits in one month?
32. What if I plan to move or change my address?