What is revenue recovery?
Revenue recovery is the collection of fees for the treatment and transport of patients to the emergency department (or other hospital ward) by an EMS agency licensed to treat and transport patients.

In most cases, the agencies considering revenue recovery are those involved in emergency 911 transport of patients from locations outside of the hospital. These agencies might be volunteer, career, or a combination of both.

Overall, research has shown that more than 90% of the fees collected will be paid by Medicare, Medicaid, insurance companies, or a subscription program. That number will vary from region to region and based on the demographics of a population.

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1. What is revenue recovery?